Peak Outsourcing

Peak season looming? Get high quality customer service support today with Resolvable. When demand surges, you shouldn’t need to rely on temporary agency staff who don’t embody your brand. At Resolvable, we offer temporary customer service support to get you, and your customers, through the busy peak season.

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Speedy Onboarding

Speedy Onboarding

We can scale your team and have them live, replying to customers, in just 14 days. Plenty of time before Black Friday and Christmas.

Lower Cost

Lower Cost

At just £9.65 per hour, we’re 60% cheaper per hour than the average temporary agency support in the UK

Industry Expertise

Industry Expertise

We know Retail, E-Commerce and Logistics like the back of our hands, and we’re trusted by the biggest and brightest to look after their customers

High Quality Staff

High Quality Staff

Our offshore customer service experts are trained and ready to respond to your customers

Peak resource ready

We help our clients navigate peak periods of customer service with temporary customer service support that acts better than agency support

Testimonials

My Local Surgery

Overall working with Resolvable has given us the ability to scale our customer service team up/down as we grow in a way which is flexible, high quality and cost-effective, which was our original objective when we initially started looking for suppliers. The Resolvable team are friendly and nothing is ever too much trouble, they are a valuable partner to our business and I look forward to growing our relationship.

Dr. Adam Kirk 
CMO - My Local Surgery

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Represent

Working with Resolvable has been a massive change for us. Decreased customer response, and satisfaction levels, we see it through Trustpilot, that's gone up significantly and continues to rise.

The extra support means we've got more time to go through the whole query and be more diligent. It means our quality has got much better. 

COO Represent

Face-to-face strategy meetings with your Resolvable management team
Frequent remote meetings and annual face-to-face meetings with your Resolvable agents
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Backed by a guarantee✣

  • Up to 30 days completely free
  • Cancel any time, no questions asked
  • Free consultancy from our CS experts
  • Your money back if we under perform
  • And much more
✣ Dependant on product type and subject to our terms & conditions
Shared Teams
£299/ Month

Don’t have a constant amount of customer service work but still want to provide a great customer experience? Or, even just want to focus your team on other areas of the business?

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Dedicated Teams
£9.65/ Hour

Do you want our team online for a few hours early in the morning before your team get into the office? No problem. Do you want a team of over 250 agents and a multi-year transformation plan? No problem. Frictionless and flexible teams at your finger tips.

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Try our detailed outsourcing cost comparison calculator

Compare Resolvable, to your in-house costs, using our cost calculator. Completely customise your costs and see accurate results.

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Frequently asked questions

Agency staff in the UK are becoming more and more expensive. They’re often not invested in your brand and are only with the agency for peak periods. Our staff are with us all year round, and we trust them to build relationships with your customers that produce exceptional customer experiences

We can be up and running in as little as 14 days. Our Commercial team are ready and waiting to help get you off the ground as quickly as they can

We save up to 60% versus agency fees, with no catches or hidden fees

Common query types don’t tend to change. From WISMO to Damaged Items, we know the ropes. Our training centres around your brand, your business and your processes, so we’ll deliver training together to get maximum results

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Additional products

Agents can gain feedback and tips for the service they provide whilst companies drive exceptional service through accountability.

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