AI that actually resolves your customer contacts
Our AI handles the everyday customer queries instantly, accurately and always on-brand. It works alongside your team to save time, cut response times and free up your people for the conversations that really need them.
Resolve common queries
Struggling to handle the volume of the easy to resolve queries? Our AI solution can handle everything from WISMO to processing refunds - freeing up your agents time.
Works with your team, not to replace it
It's far too common to hear about AI replacing jobs. Our tool is designed to free up your agents to deal with the more complex tasks that require empathy and care.
Works with existing systems
We don't expect you to replace your existing customer service tool to work with us. We can overlay our tool, so your customers see no difference and you maintain your systems
Your tech stack
We work with your existing tech stack and often don't require any IT time from your business. This includes your CRM (e.g. Hubspot, Salesforce etc), customer communication systems (e.g. Zendesk, Freshdesk, Salesforce etc.), order management systems (e.g. Oracle, in-house built etc.), back office systems and more.
Our AI solution is designed to seamlessly slot into your existing processes and business - saving you from the headache of large integrations.
AI Customer Service
The AI will greet the customer, collect data and attempt to solve the query. The depth of the resolution is set by you - so you can make sure customers can get out of a loop
Human Agents
We'll make the handover to a human as slick as possible. Whether it's our incredible outsourced team, or your in-house superstars - we'll line the human and the AI together
Happy Customers
With AI and Humans working together for your customers, you'll not only provide 24/7 support and immediate answers - but you'll delight your customers and keep them coming back
An outsourced customer service team like no other. Simple pricing, incredible quality - all on 30-day rolling contracts.
100% automated quality assurance that not only covers all channels - but gives you more data than ever, at a fraction of the time needed.
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Say Hi
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Book In A Chat
Want to book a time that works for you? You can put time straight into our calendar here if you want to hear more.
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