Customer Service Outsourcing.
Done Human. Done Right.
Customer service still needs people, not just scripts and software. That's why we've built a team of real humans who know how to listen, solve problems, and sound like they're part of your brand from day one.
Discover how your business can save 42% on costs compared to using in-house customer service teams alone.
Seamless customer service outsourcing
With Resolvable, outsourcing your customer service doesn’t mean losing control, it means gaining a seamless extension of your team. Our hybrid UK–Mauritius outsourced customer care services give you trained agents who speak in your brand voice, handle customers with care, and keep you fully in the loop with transparent reporting and shared tools.
Plus, we plug straight into your existing systems – whether it's your CRM (like HubSpot or Salesforce), helpdesk tools (Zendesk, Freshdesk, Intercom), order management platforms, or even a custom-built backend – so there’s no heavy lifting required. No new IT projects, no integrations to build, just a customer support team that feels like it’s been part of your business all along – without the hiring headaches or daily management overhead.
Quality customer care outsourcing you can trust
We’re built for quality, flexibility, reliability and trust – always. With native and near-native English speakers, ISO-certified security standards, and a model designed to scale with your growth, we deliver customer care experiences that feel natural, consistent and always on-brand. Whether you need after-hours support, seasonal coverage, or a long-term partner to grow alongside you, Resolvable makes outsourced customer service indistinguishable from the real thing – only faster, friendlier and more dependable.
Learn You
We start by getting to know your business inside out. That means your product, tone of voice, helpdesk tools, FAQs, customer types, and the little things that make your brand yours. Whether it's a specific way you greet customers or how you like issues resolved, we capture it all.
Become You
Once we know the playbook, we train our team to be your team. That includes brand-aligned communication, tone training, process walkthroughs, and live simulations – all tailored to your business. Your customers will never know they're speaking to an outsourced team (and that's the point).
Support You
With everything in place, we launch your dedicated agents and team leads – fully integrated, fully trained, and ready to go. We handle the staffing, management, and performance tracking, so you can focus on growing your business while we take care of your customers.
Try us with zero risk
Start with a 30-day free trial. No hidden fees, no tricky terms. After that, it's a simple rolling monthly plan. Stay only if it's working for you.
Save money without cutting corners
Our clients save 42% on average compared to in-house teams. You get room to grow, without the heavy overhead.
Ready when things get busy
Whether it's summer, Black Friday or Christmas, we can scale up and down with you. You'll never be caught short when demand spikes.
We work like we're right there with you
We plug into your systems, your shift patterns and your tone of voice. It feels just like having extra team members on board, without the extra overhead.
Our team love to talk
All our team members come fully equipped with the Resolvable way – friendly, skilled and driven by a passion for customer service.
Our other products
Our AI customer service software designed to free up your advisors and delight your customers – without replacing the human element of your outstanding customer care team.
Agents can gain feedback and tips for the service they provide whilst companies drive exceptional service through accountability.
Want to chat?
Say Hi
Want to ask for more information? Or do you prefer to pick up the phone to chat? Say Hi to us in the way that works for you.
Book In A Chat
Want to book a time that works for you? You can put time straight into our calendar here if you want to hear more.
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