All inclusive
£9.65 per agent / hourOne flat rate. No additional costs for the essentials.
It’s all in the price.
- Hardware & equipment
- Absence cover
- Managers & supervisors
- Recruitment & training
- Quality & reporting
- Evenings & weekends
Pricing built around the operation.
A clear hourly rate for trained agents and the management, equipment and support around them.
Outsourcing cost calculator
See what it could do for you.
Shape your team. See the difference.
Build your plan
400 hours with Resolvable each week
In-house overheads 25%Adjust
Added to staff pay for employer costs, equipment and management. Replace this starting estimate with your own.
52 weeks per year. Monthly figures are annual ÷ 12, rounded to the nearest pound.
Your comparison
Total with Resolvable£16,727 / month
All team hours outsourced
Current setup£30,290
With Resolvable£16,727
Estimated monthly saving
Talk through your plan £13,563 less44.8%
An estimate based on your inputs. Your team size and coverage are agreed with you.
Monthly estimate. Current setup £30,290. With Resolvable £16,727. £13,563 less.Everything behind the rate.
No additional charges for these essentials.
- Hardware
- Absence cover
- Managers
- Recruitment & training
- Quality & reporting
- Evenings & weekends
Pricing & what’s included: your questions.
What does the hourly rate include?
£9.65 per agent per hour includes hardware, absence cover, managers and supervisors, recruitment and training, quality and reporting, and evening/weekend hours. There are no additional charges for these essentials.
How do you calculate the team we need?
Scoping considers contact volumes, channels, opening hours, languages, complexity and service standards. We agree capacity and the operating model around that work.
Does the calculator provide a quote?
The calculator is an indicative comparison based on its displayed inputs and assumptions. A proposal follows a discussion of your actual requirements and scope.
Is Resolvable AI included in this rate?
Resolvable AI is independently priced. Outsourcing can be used on its own; any optional AI capabilities and commercial terms are agreed separately.
Put a clear cost around the support you need.
Bring your current team structure, coverage and customer demand. We’ll work through the managed service and commercial scope together.